Shangri-La Hotel Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La Hotel Kuala Lumpur

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Handicap parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Cafe

Coffee shop

Breakfast room

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Private swimming pool

Editorial review:

This Shangri-la hotel in Kuala Lumpur has gotten mixed reviews in the past but possesses many positive features, such as a devoted and friendly staff which does its outmost to make your stay pleasant and a huge and varied breakfast buffet with amazingly good fare.

Overview

Shangri-La Hotel Kuala Lumpur is a 5-star hotel providing a multifunctional accommodation near to Bank Negara Money Museum, National Monument and Chan See Shu Yuen Temple. An example of traditional architecture, this hotel was opened in 1985 and was fully restored in 2009.

The city center is about 30 minutes on foot. A gallery, a cathedral and monuments lie a short distance away.

Shoppers will enjoy close proximity to a market and shopping centers.

Shangri-La Hotel Kuala Lumpur can be reached in 20 minutes by car from Sultan Abdul Aziz Shah airport.

Rooms

Offering a view over the city, 662 rooms feature beautiful décor, a closet, individual climate control, an iron with ironing board, free Wi-Fi and cable TV along with en suite bathrooms. A toaster, a microwave and a kettle are also provided for self-catering.

Eat & Drink

Guests can unwind in the authentic restaurant, which serves excellent local cuisine. Coffee, tea and cocktails as well as snacks and sashimi are offered to the guests in the "manhattan Style" bar. Lafite and Beach Club Cafe are situated in an entertainment area, about 50 meters away of the property.

You can start your day with a buffet breakfast, which costs MYR 66 per person per night. 

Services

Guests will enjoy using car and limousine rentals when exploring the sites of Kuala Lumpur.

Relax

Shangri-La Hotel Kuala Lumpur offers a kids' club, cribs and babysitting for guests travelling with children. Such fitness options as a fitness center and a gym are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of floors:   28.  Number of rooms:   662.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Express check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Tennis court
  • Tennis

Services

  • Airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Half board
  • Paid breakfast
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Cafe
  • Catering service
  • Halal food
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Kids club

Leisure facilities

  • Private swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Television in lobby
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Rollaway beds
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Shangri-La Hotel Kuala Lumpur Kuala Lumpur location
Show big map »

Hotel Address:

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Get directions
City Center
  • Kuala Lumpur
    2.8 km
Airports
Train Stations
  • Ampang Park Station
    1.6 km
  • Old Kuala Lumpur Railway Station
    2.2 km
Restaurants
  • Lafite
    20 m
  • Hard Rock Cafe (cuisine: American)
    160 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    28
  • Number of rooms:
    662

Hotel Awards

MalaysianHOTEL AWARDSRecommendedKuala LumpurShangri-La Hotel Kuala Lumpur

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

Use Badge

Rooms and availability

Shangri-La Hotel Kuala Lumpur photos Room
Premier Double Room
Bed type: Double bed or Double bed or Twin beds or 2 Single beds
Size: 42 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Shangri-La Hotel Kuala Lumpur photos Room
    Premier Suite
    Bed type: King-size bed or Twin beds or Double bed
    Size: 80 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Bathtub
    • — Less information+ More information

    Suite|Twin Room Premier Selection Suite

    Room facilities
      Shangri-La Hotel Kuala Lumpur photos Room
      Deluxe Double Room
      Bed type: Double bed or King-size bed
      Size: 37 m²
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Shangri-La Hotel Kuala Lumpur photos Room Executive Room
        Executive Double Room
        Bed type: King-size bed or Twin beds or Double bed
        Size: 40 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information
        Room facilities
          Shangri-La Hotel Kuala Lumpur photos Room
          Executive Suite
          Bed type: Twin beds or Double bed
          Size: 74 m²
          Check Prices
          • Air conditioning
          — Less information+ More information

          Suite|Twin Room Executive Suite

          Room facilities

            How to reach hotel

            hotel Shangri-La Hotel Kuala Lumpur Kuala Lumpur location
            Show big map »

            Hotel Address:

            11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

            Get directions
            City Center
            • Kuala Lumpur
              2.8 km
            Airports
            Train Stations
            • Ampang Park Station
              1.6 km
            • Old Kuala Lumpur Railway Station
              2.2 km
            Restaurants
            • Lafite
              20 m
            • Hard Rock Cafe (cuisine: American)
              160 m
            Hotel information
            • Check-in:
              from  12 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2009
            • Number of floors:
              28
            • Number of rooms:
              662

            Hotel Awards

            MalaysianHOTEL AWARDSRecommendedKuala LumpurShangri-La Hotel Kuala Lumpur

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Malaysia

            Use Badge

            Shangri-La Hotel Kuala Lumpur Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • KL Hop-On Hop-Off City Sightseeing - 400 m

            Popular areas

            • Kuala Lumpur City Centre - 1.0 km

            Places of interest

            • Menara KL Tower - 300 m
            • Dang Wangi - 500 m
            • Malaysian Philharmonic Orchestra - 700 m
            • Kuala Lumpur Convention Center - 700 m
            • Aquaria KLCC - 700 m
            • Petrosains Science Discovery Centre - 800 m
            • Jalan Alor - 900 m
            • Bukit Bintang Monorail Station - 1.0 km
            • Medan Tuanku - 1.0 km
            • Starhill Gallery - 1.0 km

            Shopping areas

            • Capital Square - 700 m
            • Pavilion Mall - 900 m

            Monuments and Landmarks

            • Menara KL Tower - 300 m
            • Petronas Twin Towers - 600 m
            • Kuala Lumpur City Centre KLCC - 700 m
            • Bukit Bintang Monorail Station - 1.0 km

            Museums

            • KLCC Park - 800 m

            Business areas

            • Suria KLCC - 700 m
            • Bukit Bintang Plaza - 800 m
            • Pavilion Kuala Lumpur - 800 m
            • Capital Square - 800 m
            • Farenheit 88 - 1.0 km

            Local attractions

            • Chinatown - Kuala Lumpur - 1.6 km
              Jalan Petaling, Kuala Lumpur
            • Bank Negara Money Museum - 1.6 km
              Jalan Dato Onn, Kuala Lumpur
            • Railway Station and Administration Building - 1.7 km
              Jalan Hishamuddin, Kuala Lumpur
            • National Planetarium - 1.6 km
              Lake Gardens, Kuala Lumpur
            • Sri Mahamariamman - 1.7 km
              163 Jln. Tun H.S. Lee, Kuala Lumpur

            Near the hotel

            • Menara Kuala Lumpur Tower - 350 m
              Jalan Punchak, Kuala Lumpur
            • Muzium Telekom - 490 m
              Jalan Raja Chulan, Kuala Lumpur
            • Bukit Nanas Forest Reserve - 680 m
              Kuala Lumpur 50250Malaysia
            • Istana Negara - 850 m
              Jalan Istana, Kuala Lumpur
            • Petronas Twin Towers - 790 m
              Kuala Lumpur City Centre, Kuala Lumpur
            • Kuala Lumpur City Centre - 740 m
              Kuala LumpurMalaysia
            • Taman KLCC - 810 m
              Kuala Lumpur City Centre, Kuala Lumpur

            Restaurants nearby

            • Lafite - 20 m

              Address: Shangri-La Hotel, lobbby level, 11 Jalan Sultan Ismail
              Phone: 11 (603) - 2074 3900

              62% likes this, based on 130 reviews
              Price Range: GBP 20 - GBP 78

            • Melting Pot Cafe - 70 m

              Address: Jalan Sultan Ismail, Concorde Hotel

              74% likes this, based on 49 reviews
              Price Range: GBP 7 - GBP 11

            • Pavilions Lounge - 90 m

              Address: Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail
              Phone: 603 2717 9900

              79% likes this, based on 5 reviews

            • Hard Rock Cafe - 160 m

              Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail
              Phone: 03-27155555

              73% likes this, based on 259 reviews
              Cuisine: American
              Price Range: GBP 11 - GBP 15

            • Luna Bar - 150 m

              Address: KH Tower, Jalan Punchak
              Phone: +603 2332 7777

              76% likes this, based on 170 reviews
              Cuisine: International
              Price Range: GBP 3 - GBP 5

            Hotel information
            • Check-in:
              from  12 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2009
            • Number of floors:
              28
            • Number of rooms:
              662

            Hotel Awards

            MalaysianHOTEL AWARDSRecommendedKuala LumpurShangri-La Hotel Kuala Lumpur

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Malaysia

            Use Badge

            Hotels nearby

            Shangri-La Hotel Kuala Lumpur Reviews

            Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Kuala Lumpur

            Average guest rating

            8.8out of 10
            Superb
            Based on 534 reviews

            Guest reviews

            • Family with children
              10.0

              I have stayed in 3 different Shangri-La Hotels in Malaysia and I'm always impressed with the the quality of the food and the friendly and service minded staff. There are probably better hotels out there but overall you get good value for your money when staying at Shangri-La. The hotel in KL is very nice and has a modern feeling to it since it has undergone a complete renovation in 2009. Shangri-La KL gets both thumbs up. I especially enjoyed the breakfast buffet.

              Nothing negative to mention but I would rate the Mandarin Oriental in KL a bit higher than Shangri-La KL.

            • Family with children
              10.0

              The hotel and staff created a wonderfully relaxing environment. The staff were professional, helpful and friendly. The facilities were excellent and although we didn't use the restaurants we did have the breakfast - which was superb and provided a wonderful variety to choose from.

            • Single
              8.8

              I enjoy the high quality service and the comfortable beds

            • Family with children
              10.0

              Excellent hotel, perfect service, very nice staff. Well situated near to Petromas Towers (only 5 minutes walk) and to shopping mall. City tours starts in front of the hotel, Don't miss the breakfast at Lemon garden. If possible take an up-grade to Horizon club rooms.

            • Family with children
              3.8

              nothing

              the staff are very rude . the service was very poor . It was summer and kind of abusy time of the year and it was obvious that the staff can not handle to serve big number of poeple.It was not worth the money we have paid . in short we didnt enjoy our stay at Shangri-La at all . This would be our last time to stay there .

            • Family with children
              9.6

              Very friendly staff and Cleanliness of rooms. Breakfast is excellent. Hotel staff were helpful to the whole family.

              Not really a complaint but wish from the Hotel to include more TV channels particularly for Arabic speaking guests such as AL-Jazeera channels, AL-Majd, and other children channels.

            • Older travelers
              8.2

              Location is excellent

              The way dnd is triggered (too close to the room main light switch) is misleading. This means you can easily find yourself in dnd situation for a long period without knowing it. As a logical consequence your room cannot be made until you understand the dnd logica.

            • Couple
              9.6

              Hotel is beautifully presented and staff are excellent, always attentive and knowledgeable. Room was spacious and comfortable. Food was fantastic.

            • Couple
              10.0

              Very large rooms, excellent breakfast (award winning), great services from E.G. the congierge who helped us finding great tours around and about. No wonder this hotel has been ranked the best in Kuala Lumpur in 2011!

              Though excellent cuisine, their in-door restaurants (Zipangu, Chang's Palace, Arthur's) are western priced, and thus relatively expensive compared to great restaurants you'd find in the neighboorhood. Also, their Spa rates are quite high as well.

            • Family with children
              9.6

              Shagri La hotel is best located. Next to Petronas towers, shopping malls and within walking distance to all the above. The Hotel design is great newly decorated in 2009 lovely bedrooms and the best lobby area I have seen in a city hotel by now. Great breakfast a variety of food.

              It was packed and in the chinese restaurant we had dinner one night the service wsa not excellent but good.

            • Couple
              6.6

              Very large hotel, with many facilities (tennis court, spa, shops and relaxing lounge). I liked the breakfast selection, the general friendliness of the staff, and the cleanliness of the room.

              I hoped the room would be larger.

            • Group of friends
              7.4

              The staff was excellent, very friendly & helpful, special thanks to Charlie @ Front Desk! Good location, within walking distance to shopping, restaurants and Petronas Twin Towers. Wifi available in rooms but transmission gets slow during evening hours.

              Pool a bit on the weak side.

            • Family with children
              9.6

              Simply , everything . Special thanks to ms zie in the front desk who was extremely welcoming

              Simply , nothing

            • Older travelers
              9.6

              Very luxurious,a lovely final night to a lengthy holiday in Europe

              Preferred the original british Pub to the new Arthurs bar

            • Older travelers
              10.0

              Excellent ambiance with personalised service. The response of the staff to any needs was prompt and courteous. Location wise it is most convenient for leisure as well as shopping.

              The taxi service being patronised by the hotel is far too expensive, the rates being quoted were almost 60% higher than the prevalent limo rates.

            How to reach hotel

            hotel Shangri-La Hotel Kuala Lumpur Kuala Lumpur location
            Show big map »

            Hotel Address:

            11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

            Get directions
            City Center
            • Kuala Lumpur
              2.8 km
            Airports
            Train Stations
            • Ampang Park Station
              1.6 km
            • Old Kuala Lumpur Railway Station
              2.2 km
            Restaurants
            • Lafite
              20 m
            • Hard Rock Cafe (cuisine: American)
              160 m
            Hotel information
            • Check-in:
              from  12 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2009
            • Number of floors:
              28
            • Number of rooms:
              662

            Hotel Awards

            MalaysianHOTEL AWARDSRecommendedKuala LumpurShangri-La Hotel Kuala Lumpur

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Malaysia

            Use Badge